Lessons & Future 🎓

Key Learnings

• Start with high-impact features

• Friction is necessary when setting standards

• Regular stakeholder alignment is needed

Future Roadmap

• Usage Insights

• RBAC to control access to data and actions

Challenges Overcome

• Cross-team coordination and alignment

  • Competing priorities are hard to navigate

• Communicating big changes to processes

  • Documentation, workshops, demos and more

• Permission complexity

  • IAM and service accounts are tricky sometimes or maybe just in GCP

• Template standardization

  • Different teams have unique needs so good customization options were necessary