# Lessons & Future 🎓

## Key Learnings

* Start with high-impact features
* Friction is necessary when setting standards
* Regular stakeholder alignment is needed

## Future Roadmap

* Usage Insights 

<div align="left"><figure><img src="https://1588585907-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-MTwgToRvLjYdjfpAVgP%2Fuploads%2FTvhxmxLW8ZKAYouv9p60%2Fimage.png?alt=media&#x26;token=10714915-6cce-47f7-abea-8640817c6e03" alt="" width="375"><figcaption></figcaption></figure></div>

* RBAC to control access to data and actions

## Challenges Overcome

* Cross-team coordination and alignment
  * Competing priorities are hard to navigate
* Communicating big changes to processes&#x20;
  * Documentation, workshops, demos and more
* Permission complexity
  * IAM and service accounts are tricky sometimes or maybe just in GCP&#x20;
* Template standardization
  * Different teams have unique needs so good customization options were necessary