# Lessons & Future 🎓

## Key Learnings

* Start with high-impact features
* Friction is necessary when setting standards
* Regular stakeholder alignment is needed

## Future Roadmap

* Usage Insights 

<div align="left"><figure><img src="/files/xAdcgOmQDPMD60DhIDWo" alt="" width="375"><figcaption></figcaption></figure></div>

* RBAC to control access to data and actions

## Challenges Overcome

* Cross-team coordination and alignment
  * Competing priorities are hard to navigate
* Communicating big changes to processes&#x20;
  * Documentation, workshops, demos and more
* Permission complexity
  * IAM and service accounts are tricky sometimes or maybe just in GCP&#x20;
* Template standardization
  * Different teams have unique needs so good customization options were necessary


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